Residential Care Worker


*Grade 12 education (MB Standards)
*Suitable combination of education and experience working in an in-house facility, addictions related employment experience and/or volunteer work will be considered
* Possess a valid CPR-C with AED training and First Aid certificate
*Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
*Demonstrated organizational skills, and the ability to work independently
*Demonstrated problem solving and decision making skills
*Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment
*Demonstrated knowledge and competence of skills and concepts related to the position
*Demonstrated communication skills
*Ability to respect and promote confidentiality
*Ability to perform the duties of the position on a regular basis
*Ability to respect and promote a culturally diverse population
*Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team



As part of multi-disciplinary team, the Residential Care Worker is required to provide services to adult clients engaged in addiction treatment. This position requires a commitment to a client-centered philosophy and approach to the development, provision and support of programs and services.


  1. Provides support and be present where clients are.
  2. Responds warmly, politely and helpfully to everyone, including all visitors to the building.
  3. Responds appropriately to emergency crisis situations, modelling to clients how this is done in a positive way.
  4. Conducts facility orientations
  5. Facilitates educational sessions and client house meetings.
  6. Performs light housekeeping/maintenance. 
  7. Performs building security duties.
  8. Coordinatea and distributea client and program supplies.
  9. Copies program materials.
  10. Responds to telephone calls.
  11. Documents according to role requirements.
  12. Communicates respectfully and positively with clients and staff and presents self in an approachable and friendly manner.
  13. Demonstrates a genuine enthusiasm for client-centred care and demonstrates empathy and compassion.
  14. Exhibits the ability to respond to client requests and crises in a responsible, timely and flexible manner.
  15. Demonstrates the ability to balance the needs of clients, other staff persons and those of the organization.
  16. Demonstrates enthusiasm for ongoing professional development activities and engages in reciprocal learning experiences with colleagues and supervisors.
  17. Recognizes the importance of regular individual and team supervision meetings.
  18. Demonstrates active listening abilities, is coachable and responds positively to supervision.
  19. Works collaboratively in the context of a provincial organization, with numerous colleagues, to ensure a consistent approach.
  20. Demonstrates a strong commitment to personal and professional ethics, integrity and responsibility.
  21. Appropriately manages own emotions and strong feelings; maintain a calm and tactful composure under a broad range of challenging circumstances; think clearly and stay focused under pressure.
  22. Other duties as assigned.


Close Date:
Open Until Filled

Employment Status:
Anticipated Shift
Anticipated shift length:
8 hour shifts
Wage Rate:
As per collective agreement
Addictions Services - Willard Monson House
Community Health Services Programs
Additional Sites:

Location / Home Base:
Ste. Rose du Lac
HR Posting Number:
Posting Date:
May 03, 2022

This position is subject to a Criminal Records Check (including vulnerable sector), Adult Abuse Registry Check, and a Child Abuse Registry Check. The successful candidate will be responsible for any services charges incurred.
If you are currently employed by PMH, please utilize the internal application form. If you are not employed by PMH, please utilize the external application form.
In order to be considered for the position, both internal and external applicants must submit a current resume with their application form.
If you are an external applicant, please include three work related references with this application. They must be from persons who are not related to you, and who have direct knowledge of your past work performance.
Upon being considered for employment, your signature or electronic submission of this application is your authorization to complete said reference checks.
PMH has an Indigenous Human Resources initiative and is committed to increasing the representation of Indigenous people within all levels of our workforce. Indigenous applicants are encouraged to voluntarily self identify as being of Indigenous descent in their cover letter and/or within their application form.
We thank all applicants that apply but only those candidates selected for an interview will be contacted.