Visiting a Personal Care Home during COVID-19


NEW Visitor restrictions in PMH Personal Care Homes - Updated June 30, 2022

  • Four Designated Caregivers (DC) can be identified by the residents prior to visiting.  (Designated Caregivers - former name "designated family caregiver")
  • Two Designated Caregivers can visit a the same time.
  • General Visitors will be permitted based on the site/room space and if they have an appointment.
  • Access to residents may vary based on the location/space in which a visit is to occur.

If a PCH is experiencing a COVID OutbreakIf a PCH is experiencing a COVID OutbreakNO general visitors will be allowed untilthe outbreak is declared over.

Full visitation information can be found here.

Questions or Concerns

If any questions or concerns arise, or you are looking for site/resident specific visitation information, please contact nurse in charge at the PCH in which your loved one resides.  

If you are unable to resolve your concern please reach out to:

PMH Patient Relations:  (204) 578 2104 | Toll Free: 1-800-735-6596 |

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

We are committed to provide a safe home and work environment for our residents and staff.  We are grateful for your continued cooperation and patience.